Frequently Asked Questions
1. What types of surgical instruments does WOSQ Surgical offer?
WOSQ Surgical offers a comprehensive range of high-quality surgical instruments including General Surgery instruments, Orthopedic instruments, Dental instruments, and Cardiovascular instruments. All our instruments are manufactured to meet international medical-grade standards.
2. Are your surgical instruments made from stainless steel?
Yes, all WOSQ Surgical instruments are crafted from premium-grade stainless steel, ensuring durability, corrosion resistance, and compliance with medical industry standards.
3. Do you offer custom or OEM instruments?
Yes, we offer custom manufacturing and OEM services. Please contact our team with your specifications and we will provide a tailored solution for your requirements.
4. What quality standards do your instruments meet?
Our instruments are manufactured in compliance with ISO standards and are suitable for use in hospitals, clinics, and surgical centers worldwide. Each instrument undergoes rigorous quality control before dispatch.
5. Do you ship internationally?
Yes, WOSQ Surgical ships to customers worldwide. Shipping times and costs vary depending on the destination. Please review our shipping policy or contact us for more details.
6. How do I place a bulk or wholesale order?
For bulk or wholesale inquiries, please reach out to our sales team directly via the Contact Us page. We offer competitive pricing for large volume orders.
7. How should I sterilize and maintain the instruments?
Our instruments are compatible with standard sterilization methods including autoclaving. We recommend following your facility's sterilization protocols and rinsing instruments thoroughly after use to maintain longevity.
8. What is your return and refund policy?
We accept returns on defective or incorrectly shipped items within 30 days of receipt. Please refer to our Return Policy page or contact our support team to initiate a return.
9. How can I track my order?
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment status.
10. How can I contact WOSQ Surgical?
You can reach us through our Contact Us page on the website. Our team is available to assist you with product inquiries, orders, and after-sales support.