Shipping policy
Here's a professional shipping policy tailored for WOSQ Surgical — a medical/surgical instruments store. You can copy and paste this directly into your Shipping Policy field:
Shipping Policy
Last updated: September 2, 2026
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays) after payment confirmation. You will receive an email notification with tracking information once your order has been dispatched.
During high-demand periods or due to unforeseen circumstances, processing times may be slightly extended. We will communicate any significant delays promptly.
Domestic Shipping (Pakistan)
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Delivery | 3–5 business days | Calculated at checkout |
| Express Delivery | 1–2 business days | Calculated at checkout |
Free standard shipping may be available on qualifying orders. Please refer to the checkout page for applicable promotions.
International Shipping
We ship surgical instruments and medical supplies to select international destinations. International orders are subject to:
- Estimated delivery: 7–21 business days depending on destination
- Customs & Import Duties: All applicable customs fees, import duties, and taxes are the sole responsibility of the recipient. WOSQ Surgical is not responsible for delays caused by customs clearance.
- Restricted Destinations: Certain products may be subject to export restrictions. Orders to restricted regions may be cancelled and refunded.
Shipping Restrictions
Due to the nature of surgical and medical instruments, the following conditions apply:
- Products are shipped in compliance with applicable international trade regulations.
- Some items may require proof of professional credentials or institutional affiliation prior to dispatch.
- We reserve the right to refuse or cancel shipments where regulatory compliance cannot be verified.
Order Tracking
Once your order is shipped, a tracking number will be provided via email. You can use this number to monitor your shipment through the respective carrier's website.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email] with your order number and photos (if applicable). We will work with the carrier to resolve the issue promptly.
Contact Us
For shipping inquiries, please reach out to us:
-
Email:
wosqsurgicals@gmail.com - Website: wosqsurgicals.com